Site Guardian Launches Monitoring Service

CHARLOTTE, NC – June 5, 2000 – siteGuardian.com, a Southeast-based Internet monitoring service provider, has launched an online monitoring platform that ensures customers of having their web sites up and functioning properly 24 hours a day, seven days a week.

Site Guardian monitors all aspects of communication and reports on critical issues such as site response time, uptime availability, site slowness, and site failures (based on pre-defined alert triggers). The service also reports on site performance errors, addressing such areas as keyword verification, broken images, and DNS verification.

The service can be personalized to each customer’s individual needs, offering a choice of monitoring levels. Users can also designate their own monitoring schedule, notification preferences (including e-mail and paging), and reporting service. Web-based enrollment and account management offer flexibility and convenience.

Founder Bray Jones began developing Site Guardian upon recognizing an absence of affordable Web monitoring tools that feature detailed reporting and trending tools.

“There were no affordable, reliable tools out there for small and mid-sized companies that gave you the reporting detail like the more costly tools,” said Jones. “I wanted to create a flexible solution that monitored both availability and performance at a reasonable cost.”

In developing the site, Site Guardian partnered with Vialogix Communications, Inc., a full-service Internet solutions firm located in Charlotte, North Carolina. Vialogix usability experts custom-designed the interface to feature user-friendly navigation, straightforward Web-based enrollment and at-a-glance account management functionalities.

A key feature of the site is a “tour” that educates potential customers about device configuration, account setup, reports and alarms. This component includes screen shots and brief explanations to help guide the user through the Site Guardian experience.

“We created a totally user-centered customer experience,” said Bryan Skelton, Vialogix usability specialist. “Customers will find the device configuration, enrollment and account management all to be exceptionally easy to understand.”

“The interface is extremely flexible and user-friendly,” said Jones. “This partnership [with Vialogix] has resulted in the development of an exceptionally usable and intuitive site.”

Site Guardian monitoring services start at $25 a month, depending on the number of URLs monitored and the level of service provided. A one-time $20 activation fee is charged for both basic and advanced service levels. For more information, visit http://www.siteguardian.com/.